Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-yacht-tour-booking.terratrek.net (hereafter referred to as “Dubai Yacht Tour Booking,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about you in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://dubai-yacht-tour-booking.terratrek.net
  2. Any mobile applications or services we offer
  3. Interactions through emails, phone calls, text messages, and other communication channels
  4. Links to third-party platforms or services on our site (note that these entities have their own privacy policies)

Processing Activities

This policy describes the types of personal data we process and the reasons for doing so:

  1. Account Information: Details related to your registration and account creation, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card details, billing addresses, and payment history when you make purchases on our platform.
  3. Financial Information: Financial records required for processing transactions and managing your account.
  4. Purchase Information: Details of products or services you have bought from us, including order numbers, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when you access our apps or websites.
  6. Location Data: Geographic data provided by your browser or device settings when you interact with our services.
  7. Feedback: Any comments, suggestions, or reviews you share with us to enhance our services.
  8. Social Media Information: User data from social media platforms when you connect or interact with our accounts on these platforms.
  9. Product Information: Data related to the products you show interest in, view, or purchase on our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our websites and apps:

  • Strictly Necessary Cookies: Ensure basic functions of our platform, such as user authentication.
  • Preference Cookies: Remember user preferences and settings for a personalized experience.
  • Analytics Cookies: Gather information about how users interact with our content to improve our services.

Users can manage their cookie choices through our Cookie Manager or browser settings.

Data Retention and Deletion

We retain personal data for the duration of your interaction with us, as well as after that period for legal, tax, and business purposes. Once the data is no longer required for these reasons, we securely delete or anonymize it.

Security Measures

We have implemented robust security measures to protect your information:

  • Employing encryption protocols during data transmission and storage.
  • Engaging secure third-party processors who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to evolving threats.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children in this age group.

Your Rights (depending on your jurisdiction)

You have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Demand the deletion of your data, subject to legal exceptions.
  • Restriction: Limit our use of your data in certain circumstances.
  • Portability: Receive a copy of your data in a structured format.
  • Object: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment based on your exercise of data protection rights.

To exercise these rights or have questions about them, please contact our Data Protection Officer at [email protected].

Changes to Privacy Policy

We may update this policy from time to time, and any changes will be posted on our website with a revised effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any queries, requests for data deletion, or privacy-related concerns, please reach out to us: